Terms of Service

1. The service

Propublic Academy is operated by Propublic. We provide esports tournaments, a paid learning community (courses and webinars), coaching and replay reviews, and Pro Signatures (a paid public comment from a pro on your game or social profile). By creating an account or paying for any of these you agree to these terms. Refunds are covered by our Refund Policy.

2. Tournaments

• Entry fees are payable as instructed on each event page; a slot is confirmed only after payment is verified.
• Teams must follow each event's published rules; cheating, smurfing, or unsportsmanlike conduct leads to disqualification without refund.
• Match results entered by tournament staff are final.

3. Memberships

• Memberships grant access to paid courses and members-only webinars for the purchased period (default 30 days).
• Memberships are personal. Sharing accounts or redistributing course content is prohibited.
• Payments are processed by Xendit. Fees are non-refundable once a membership period has started, except where required by law.

4. Coaching

• Booking requests are confirmed only after our approval and payment.
• Sessions can be rescheduled with at least 24 hours notice. No-shows forfeit the session.
• If we cancel and can't reschedule, you receive a full refund.

5. Content

Course materials, reviews, and webinar recordings are our intellectual property and are for personal use by the purchasing member only. Replays and materials you submit remain yours; you grant us permission to use them to deliver feedback and coaching.

6. Accounts

You're responsible for keeping your login credentials secure. We may suspend accounts that violate these terms or abuse the platform.

7. Liability

The service is provided "as is". To the maximum extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim.

8. Contact

Questions about these terms: use the contact form or email support@propublic.gg. Propublic Academy is operated by Propublic, based in Southeast Asia.